Infographic: 3 Interesting CX Metrics

We have put together 3 interesting metrics of customer experience / satisfaction into an infographic, our sources include the Temkin Group, cx-journey.com, Lee Resources, Inc (quoted in cxday.org), Bain and Company quoted by winthecustomer.com.  Click on the infographic to see a larger version. Data compiled from these sources: http://www.cxday.org quoting Lee Resources, Inc. http://winthecustomer.com/3-effective-underutilized-customer-retention-methods/ http://www.cx-journey.com/2013/12/this-trumps-customer-experience.html […]